Terms and Conditions
Please read these terms carefully before using our services. By engaging with Way2Packers, you agree to be bound by these conditions.
1. Acceptance of Terms
By accessing and using the services offered by Way2Packers, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
2. Services Provided
Way2Packers provides packing, moving, and relocation services. The specific services provided will be outlined in the service agreement between Way2Packers and the customer.
3. Booking and Cancellation
All bookings must be confirmed with a deposit. Cancellation policies are as follows:
- Cancellations made 7 or more days before the scheduled service: Full refund of deposit
- Cancellations made 3-6 days before the scheduled service: 50% refund of deposit
- Cancellations made within 48 hours of the scheduled service: No refund
4. Liability
Way2Packers will take all reasonable care to prevent loss or damage to your belongings. However, we recommend that customers obtain appropriate insurance coverage for their belongings during transit.
Way2Packers will not be liable for:
- Any damage caused to items that were packed by the customer
- Damage to items of exceptional value that were not declared in advance
- Delays caused by factors outside of our control, including but not limited to weather conditions, traffic, or road closures
5. Customer Responsibilities
Customers are responsible for:
- Providing accurate information regarding the items to be moved
- Ensuring access to both the collection and delivery locations
- Declaring items of exceptional value or items requiring special handling
- Removing or securing any items not intended for transport
6. Payment Terms
A deposit is required to confirm booking. The remaining balance is due upon completion of the service. We accept various payment methods including credit cards, debit cards, and bank transfers.
7. Privacy
Way2Packers is committed to protecting your privacy. For more information, please refer to our Privacy Policy.
8. Modifications to Terms
Way2Packers reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: support@way2packers.com
- Phone: +91 90323 17501
- Address: Corporate Office: Mumbai, Maharashtra, India
Last updated: April 17, 2025